Jan 2011 01

A service business is, well, a……service business.

But how to do it well? Linda Duarte explains……

Nov 2010 23

Feeling disoriented? Ask your mediator if you and your partner, co-parent or spouse can come in for a mediation orientation.

Linda Duarte explains why a free mediation orientation is a good investment of your time.

Nov 2010 10

Mediation is like a 3 legged race. The participants are tied together, whether they like it or not. One person rushes, both tumble to the ground. One person lags behind, they both fall again.

Monitoring the pace of a mediation session is crucial. It’s a key mediator skill to be able to acknowledge that one person wants to speed the process along while the other may participate more reluctantly….and to meet both of their needs.

How does this work? Diana Mercer explains……